Superior Service
At Triad Telecom, our proven approach to customer service begins with following the Golden Rule. We treat you the way we want to be treated. Our goal is to provide a superior experience from start to finish. We will assist you with determining which systems and services will best suit your needs, as well as provide timely implementation, thorough training, and outstanding ongoing support.
We will get to know you and your business, and we will handle all of your needs in a timely and attentive manner. We understand how important every call is to your business, and we will develop a program to meet your unique needs.
Our experienced and highly trained team members will do whatever it takes to ensure that you receive unsurpassed, superior service.
Webinar Service
It’s a virtual world. Savvy businesses are leveraging technology to create virtual teams, virtual meetings and, increasingly, virtual events with tens, hundreds and even thousands of participants. That’s where we come in. Our webinar platform offers incredible scale required for online events without sacrificing quality or affordability. We go a step further to deliver a platform that’s simple and intuitive for you, your presenters and attendees to operate while including multimedia and interactivity features that provide a personalized and engaging experience.
Mobility Solutions
Do you ever wish you could make and receive business calls from your cell phone without giving out your personal cell phone number? With our mobile app, you can make calls from your cell phone, but the caller ID will be your business phone number so no-one will know if you are making business calls from your office or a remote location. You can also receive your business calls on your cell phone.
Business texting is also an option from our mobile and desktop apps using your business phone number.
With our integrated meeting service, you can do web & video conferencing on your computer, tablet or cell phone. This includes file sharing and screen sharing so you can collaborate with others no matter where you are.
With Triad Telecom’s Unified Communications solution, wherever you go, your business goes with you. You can communicate and collaborate anytime, anywhere, on any device.
Call Recording
If your company makes and receives calls from customers, suppliers or partners, or if you have a call center, then call recording is a must. Most importantly, it can help you comply with regulatory requirements, but it’s also useful for training, ensuring quality and, if needed, resolving disputes.
Our call recording solution is cloud-based and is delivered on an enterprise-grade platform that’s highly reliable, scalable, secure, and available immediately on a subscription basis.
